Welcome to Halal Stay. These Terms and Conditions govern your use of our website, services, and any bookings you make through our platform. By accessing or using our Website, you agree to be bound by these Terms. If you do not agree, please do not use our services.

1. Definitions

•  Refers to Halal Stay, the operator of this travel platform.

• Refers to the individual visiting the Website or booking a travel service.

• “Third-Party Supplier”: Refers to airlines, hotels, tour operators, car rental companies, and other travel service providers.

2. Role of the Website as an Intermediary

• Booking Agent Status: You acknowledge that the Company acts solely as an intermediary/agent between you and Third-Party Suppliers. We do not own, manage, or operate any aircraft, hotels, cruise ships, or rental vehicles.

• Supplier Terms: All bookings are subject to the specific terms, conditions, and cancellation policies of the respective Third-Party Supplier. It is your responsibility to review the supplier’s terms before completing a booking.

3. Bookings and Payments

• Accuracy of Information: You agree to provide accurate, current, and complete information (such as passport names matching exactly) when making a booking. We are not responsible for any issues or fees arising from inaccurate data.

• Pricing & Availability: All prices and availability are subject to change without notice until a booking is confirmed and paid in full. We reserve the right to correct pricing errors on our website.

• Payment Methods: Payments must be made via our approved payment processors. If a charge is declined or fraudulent, your booking will be immediately canceled.

4. Cancellations, Changes, and Refunds

• Our Policy: Any requests for cancellations or modifications must be submitted in writing or through your user dashboard.

• Fees: In addition to any fees charged by Third-Party Suppliers, the Company reserves the right to charge an administrative fee of [Insert Amount/Percentage] for processing changes or cancellations.

• Refunds: Refunds are subject to the policies of the Third-Party Supplier. Please note that many discount fares, promotional hotel rates, and holiday packages are non-refundable.

5. Travel Documentation and Insurance

• Passports and Visas: It is your sole responsibility to ensure you possess valid travel documents (passports valid for at least 6 months past return date, visas, transit visas, and health certifications). We are not liable if you are denied entry to a country.

• Travel Insurance: We highly recommend purchasing comprehensive travel insurance. The Company is not responsible for any financial loss, medical emergencies, trip interruptions, or luggage damage that could have been covered by an insurance policy.

6. Limitation of Liability

• To the maximum extent permitted by law, the Company shall not be held liable for any direct, indirect, incidental, or consequential damages resulting from:

  • Delays, cancellations, overbookings, or strikes caused by Third-Party Suppliers.

  • Injuries, illness, property damage, or death occurring during your travels.

  • Acts of God, weather anomalies, pandemics, wars, or political unrest (Force Majeure).

• Our total liability for any claim arising out of your use of this Website or booking shall not exceed the total amount paid by you to us for that specific booking.

7. User Conduct and Account Security

• You must be at least 18 years old to make a booking on this Website.

• You are responsible for safeguarding your account login information.

• Prohibited Activities: You agree not to use the Website for speculative, false, or fraudulent bookings, or copy any content using bots, scrapers, or spiders.

8. Intellectual Property

All content on this website—including text, graphics, logos, images, software, and booking engines—is the exclusive property of the Company or its content suppliers and is protected by international copyright and trademark laws.

9. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of [Insert Your State/Country]. Any legal disputes arising from these Terms or our services shall be handled exclusively in the courts of [Insert City/Region, Country].

10. Modifications to Terms

We reserve the right to modify these Terms at any time. Any changes will become effective immediately upon posting to this page. Your continued use of the Website after changes are posted constitutes acceptance of the new Terms.